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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Turner

June 28, 2024

5  out of  5 rating by Amy Turner
"Have been with State Farm for almost 20years. Ray and his Team are great to work with. When we decided to make some changes recently. Jennifer was a great help and answered any questions we had. Would definitely recommend."
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Travis Turner

June 28, 2024

5  out of  5 rating by Travis Turner
"Jennifer was great we switch our auto and rv and saved over $500 on our homeowners!"
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Rick Klein

June 28, 2024

5  out of  5 rating by Rick Klein
"We our happy to be a member with State Farm."
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Mechanic On Duty Garage

June 27, 2024

5  out of  5 rating by Mechanic On Duty Garage
"Ray Thompsons State Farm insurance agency is hands down the most reliable insurance agency in Preston county, and Jennifer Jackson will go out of her way to make sure you feel like a top drawer customer. 👍👍👍"
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Brooklyn Storer

June 25, 2024

5  out of  5 rating by Brooklyn Storer
"I spoke with Jennifer Jackson. She really knew what she was talking about. The whole team at Ray Thompson seem to have it together. And got a rate 50% cheaper than I’ve been quoted anywhere else."
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Gina Moening

June 21, 2024

5  out of  5 rating by Gina Moening
"If I were ever to move back to the great state of West Virginia, I would definitely give this agency in Kingwood my trust. They seem very informative & Professional."
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Robert Shanabarger

June 20, 2024

5  out of  5 rating by Robert Shanabarger
"Jen Jackson is very professional and very knowledgeable. And a sweet nice lady."
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Cindee Maxson

June 20, 2024

5  out of  5 rating by Cindee Maxson
"Friendly staff, good communication, fast services! Highly recommend’"
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Steven Sypolt

October 28, 2023

5  out of  5 rating by Steven Sypolt
"Wonderful helpful folks."
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November 26, 2022

5  out of  5 rating by M M
"They will work with you. A great opportunity to have them as a car insurance company."
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Kathy Allen

August 23, 2022

5  out of  5 rating by Kathy Allen
"I appreciate everyone at the Ray Thompson Stae Farm office. Everyone is friendly, helpful, and patient. They've been our vehicle and home insurer for almost 30 years."
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savanna ash

August 22, 2022

5  out of  5 rating by savanna ash
"I’ve had nothing but great experiences working with Ray and all of his employees at State Farm. They are all friendly and go above and beyond to respond to questions and resolve any issues."
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Jon Crogan

August 22, 2022

5  out of  5 rating by Jon Crogan
"I’ve been with Ray’s State Farm team for over 15 years. He is responsive and I can always depend on Ray to provide the best service."
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Shari Walker

May 28, 2022

5  out of  5 rating by Shari Walker
"I have been insured with State Farm for years and knowing that my agent is local and lives right here in Preston County makes all the difference. Ray and his team truly treat you like family and I know I can always trust their advice. They helped my kids through a very tough time after the loss of their dad and I can’t begin to thank them for their kindness, understanding and assistance through the process. They are the best!"
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Stefanie Grando

May 13, 2022

5  out of  5 rating by Stefanie Grando
"The staff have been very very helpful and responsive. When you call they answer. Very excellent service!"
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Shawna Sines

February 10, 2022

5  out of  5 rating by Shawna Sines
"Heather is so nice to deal with on the phone and in person!"
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Angelatd th d stonebraker

February 10, 2022

5  out of  5 rating by Angelatd th d stonebraker
"Everyone is so nice in the office. They really work with you, your budget, and your schedule. I’m so glad I made the switch to this office"
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Brandy Stempor

February 10, 2022

5  out of  5 rating by Brandy Stempor
"The girls that work there are nice and very professional."
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Chris Missimer

March 16, 2021

5  out of  5 rating by Chris Missimer
"Awesome customer service. Great value for your insurance needs. Great people!"
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Dianna Sanders

March 16, 2021

5  out of  5 rating by Dianna Sanders
"Ray, Laurie and staff go above and beyond with the customer service. We have had our insurance with them for over 25 years, they are like family and that's how they treat their customers. Whenever we have had to file claims they have made the process very easy and filed the claims very quickly. Truly cannot say enough good things about Ray and his staff."
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Brittany Metheny

February 20, 2021

5  out of  5 rating by Brittany Metheny
"Ray Thompson Insurance Agency is a step above all the rest! When I had a car accident two years ago, they were supportive, helpful, and caring. The staff is attentive to their customers and answered all my questions in a fast and attentive manner. They made a bad situation so much more tolerable just by being supportive and helpful. Ray and his staff are always working within our community to make it a better place for everyone. They genuinely care about the residents of Preston County. Go see Ray and his staff for all of your insurance needs!"
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Pam Bunner

February 10, 2021

5  out of  5 rating by Pam Bunner
"Ray and staff have taken care of all our insurance needs for 25+ years. We would trust no one else. Their customer service is beyond reproach! As the song goes “ Like a good neighbor State Farm is there”... and Ray and team truly are."
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Stacy Borror

February 8, 2021

5  out of  5 rating by Stacy Borror
"My husband and I have been doing business with Ray for over 25 years and have been extremely satisfied with the relationship we have with them. Ray and his team have always been on top of things and able to answer any questions that we have had. We have life, home owners, and auto insurance with Ray. We wouldn’t trust anyone else with our most valued assets."
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brandon waugerman

February 8, 2021

5  out of  5 rating by brandon waugerman
"My entire family has used Ray Thompson and State Farm for as long as I can remember. I have been involved in several accidents that were not my fault including hit and run drivers as well as wildlife running into my vehicles. Ray has went to bat for me every time to make sure I was taken care of and gotten everything I deserved each and every time. I highly recommend Ray and his State Farm family."
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Anthony Zinn

February 1, 2021

5  out of  5 rating by Anthony Zinn
"We recently switched to State Farm with Ray Thompson from another company. Samantha Boyce was extremely friendly, helpful, and quick to reply with a quote and to other questions. The entire process was simple and saved us money. Highly recommend!"