State Farm® Insurance Agent Ray Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marlene Forbes
December 18, 2024
5
out of
5
rating by Marlene Forbes
"I love that I can call and get answers quickly from a very knowledgeable agent and staff!"
We responded:
"Thank you so much for taking the time to do a review and for giving our office a 5-star rating! We truly appreciate you, your family and the trust you put in our office to take care of your insurance needs. "
Lynn Sisarcick
December 12, 2024
5
out of
5
rating by Lynn Sisarcick
"Great agency to deal with our insurance needs. Recommend them highly. Very helpful!"
We responded:
"Thank you so much for taking the time to give our agency a 5-star review and your kind recommendation! We appreciate you and your business! "
Donna Summers
December 12, 2024
5
out of
5
rating by Donna Summers
"I highly recommend Ray and his team. I’ve been an insured of his since 1990. Can always depend on good customer service. He has had some really good employees over the years, many that I could call my friends !!"
We responded:
"Thank you so much for taking the time to give us a 5-star review! We truly had some of the very best employees, a particularly good one actually started the growth of our business when we opened our doors in 1989. We truly appreciate you, your family and your friendship over the years! "
Jennifer Nestor
December 11, 2024
5
out of
5
rating by Jennifer Nestor
"Ray Thompson’s State Farm Office is phenomenal! They always make time to answer my questions and go the extra mile to make me feel like I am special. Whenever I have a claim, it is handled very professionally and expeditiously! The staff is friendly and always get back to me promptly. I would recommend them highly."
We responded:
"Thank you so much for your kind words, recommendation, 5-star rating and for putting your trust in me and my office! We truly appreciate you, and thanks again for taking the time to give us a great review! "
WILLIAM WILLIAMS
December 11, 2024
5
out of
5
rating by WILLIAM WILLIAMS
"Ray Thompson and State Farm Insurance have been a wonderful blessing and friend to my family! Our cars and property are perfectly safe under his and State Farm’s protection. He’s always willing to go the extra mile or make the extra phone call to make things right as quickly as possible! Their agency is tops and we recommend them highly !!"
We responded:
"Thank you so much for your kind words, recommendation, 5-star review and the trust you have put in me and our agency over the years. We truly appreciate you as a customer and even more as a close friend! "
SARAH GALLAHER
December 11, 2024
5
out of
5
rating by SARAH GALLAHER
"For over 20 years, Ray Thompson at State Farm has been a staple with both mine and my families Insurance needs. I am thankful for the services he provides, but even more grateful for the peace of mind that him along with State Farm gives to my family."
We responded:
"Thank you so much for your kind words and for taking the time to give our office a 5-star review! It has certainly been a pleasure watching your family grow over the years. We appreciate you and your family! "
Amy Turner
June 28, 2024
5
out of
5
rating by Amy Turner
"Have been with State Farm for almost 20years. Ray and his Team are great to work with. When we decided to make some changes recently. Jennifer was a great help and answered any questions we had. Would definitely recommend."
We responded:
"Thank you so much for your kind words and for taking the time to give us a 5 star rating! Glad to hear Jennifer was recently so helpful. We appreciate you and the trust you have placed with our team over the years! "
Travis Turner
June 28, 2024
5
out of
5
rating by Travis Turner
"Jennifer was great we switch our auto and rv and saved over $500 on our homeowners!"
We responded:
"Thank you for taking the time to do a review and give us a 5 star rating! So glad we were able to save you additional money on your homeowners while helping you with additional insurance needs! Jennifer has been a great addition to our team. We truly appreciate you and your business! "
Rick Klein
June 28, 2024
5
out of
5
rating by Rick Klein
"We our happy to be a member with State Farm."
We responded:
"Thank you so much for taking the time to do a review and give us a 5 star rating. We truly appreciate you and your business! "
Mechanic On Duty Garage
June 27, 2024
5
out of
5
rating by Mechanic On Duty Garage
"Ray Thompsons State Farm insurance agency is hands down the most reliable insurance agency in Preston county, and Jennifer Jackson will go out of her way to make sure you feel like a top drawer customer. 👍👍👍"
We responded:
"Thank you so much for your kind words and for taking the time to give us a 5 star rating! We are happy to have Jennifer on board as our newest team member. We appreciate you and your review! "
Brooklyn Storer
June 25, 2024
5
out of
5
rating by Brooklyn Storer
"I spoke with Jennifer Jackson. She really knew what she was talking about. The whole team at Ray Thompson seem to have it together. And got a rate 50% cheaper than I’ve been quoted anywhere else."
We responded:
"Thank you so much for taking the time to do a review and for giving us a 5 star rating! Jennifer has been a great new addition our team! We appreciate you and are happy to know are rates were so much cheaper than your other quotes. "
Gina Moening
June 21, 2024
5
out of
5
rating by Gina Moening
"If I were ever to move back to the great state of West Virginia, I would definitely give this agency in Kingwood my trust. They seem very informative & Professional."
We responded:
"Thank you for taking the time to give us a 5 star review, and for your kind words! We appreciate it! "
Robert Shanabarger
June 20, 2024
5
out of
5
rating by Robert Shanabarger
"Jen Jackson is very professional and very knowledgeable. And a sweet nice lady."
We responded:
"Thank you so much for taking the time to give us a 5 star review! We are very happy to have Jen as part of our team! Appreciate it and you! "
Cindee Maxson
June 20, 2024
5
out of
5
rating by Cindee Maxson
"Friendly staff, good communication, fast services! Highly recommend’"
We responded:
"Thank you so much for taking the time to give us a 5 star review! We truly appreciate it, and also appreciate your kind words! "
Steven Sypolt
October 28, 2023
5
out of
5
rating by Steven Sypolt
"Wonderful helpful folks."
We responded:
"Thank you so much for your kind review. We truly appreciate it and appreciate you! "
M M
November 26, 2022
5
out of
5
rating by M M
"They will work with you. A great opportunity to have them as a car insurance company."
We responded:
"Thank you for taking the time to do a review and for the 5-star rating! We truly appreciate it! -Ray Thompson and Team"
Kathy Allen
August 23, 2022
5
out of
5
rating by Kathy Allen
"I appreciate everyone at the Ray Thompson Stae Farm office. Everyone is friendly, helpful, and patient. They've been our vehicle and home insurer for almost 30 years."
We responded:
"Thank you Kathy for taking the time to do a review, the 5-star rating, and nice comments! We truly appreciate you, your family and your business. -Ray"
savanna ash
August 22, 2022
5
out of
5
rating by savanna ash
"I’ve had nothing but great experiences working with Ray and all of his employees at State Farm. They are all friendly and go above and beyond to respond to questions and resolve any issues."
We responded:
"Thank you for the 5-star rating and for taking the time to do a review Savanna. We strive to provide great customer service and hope you always feel comfortable discussing any of your insurance needs with us. We truly appreciate you, your family and your business! -Ray"
Jon Crogan
August 22, 2022
5
out of
5
rating by Jon Crogan
"I’ve been with Ray’s State Farm team for over 15 years. He is responsive and I can always depend on Ray to provide the best service."
We responded:
"Brent, Thank you for the 5-star rating and for taking the time to do a review. We truly appreciate you, your business, and your positive words! -Ray"
Shari Walker
May 28, 2022
5
out of
5
rating by Shari Walker
"I have been insured with State Farm for years and knowing that my agent is local and lives right here in Preston County makes all the difference. Ray and his team truly treat you like family and I know I can always trust their advice. They helped my kids through a very tough time after the loss of their dad and I can’t begin to thank them for their kindness, understanding and assistance through the process. They are the best!"
We responded:
"Shari, thank you for taking the time to do a review, for the 5-star rating, and your kind words! We truly appreciate you and your business. Our office does strive to treat our customers like family, and Laurie and I especially enjoy having you and John as our “good neighbor”. - Ray"
Stefanie Grando
May 13, 2022
5
out of
5
rating by Stefanie Grando
"The staff have been very very helpful and responsive. When you call they answer. Very excellent service!"
We responded:
"Thank you for taking the time to write a review and give our office 5 stars. We truly appreciate you and your business! - Ray"
Shawna Sines
February 10, 2022
5
out of
5
rating by Shawna Sines
"Heather is so nice to deal with on the phone and in person!"
We responded:
"Thank you for your 5-star rating Shawna! We appreciate you taking the time to do a review. Heather is a great addition to our team! -Ray"
Angelatd th d stonebraker
February 10, 2022
5
out of
5
rating by Angelatd th d stonebraker
"Everyone is so nice in the office. They really work with you, your budget, and your schedule. I’m so glad I made the switch to this office"
We responded:
"Thank you for your great rating and kind words Angie! We strive to work with people based on their individual needs and wants, and hope you will always feel welcome and comfortable with myself and team members. We appreciate you and your business! - Ray"
Brandy Stempor
February 10, 2022
5
out of
5
rating by Brandy Stempor
"The girls that work there are nice and very professional."
We responded:
"Thank you for your 5-star rating Brandy! We appreciate you taking the time to submit this review! -Ray"
Chris Missimer
March 16, 2021
5
out of
5
rating by Chris Missimer
"Awesome customer service. Great value for your insurance needs. Great people!"
We responded:
"Thank you for taking the time to write a review Chris, and thanks for the 5 star rating! You and your family are pretty great people too! We appreciate you and your business. - ray"