State Farm® Insurance Agent Ray Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Turner
June 28, 2024
5
out of
5
rating by Amy Turner
"Have been with State Farm for almost 20years. Ray and his Team are great to work with. When we decided to make some changes recently. Jennifer was a great help and answered any questions we had. Would definitely recommend."
We responded:
"Thank you so much for your kind words and for taking the time to give us a 5 star rating! Glad to hear Jennifer was recently so helpful. We appreciate you and the trust you have placed with our team over the years! "
Travis Turner
June 28, 2024
5
out of
5
rating by Travis Turner
"Jennifer was great we switch our auto and rv and saved over $500 on our homeowners!"
We responded:
"Thank you for taking the time to do a review and give us a 5 star rating! So glad we were able to save you additional money on your homeowners while helping you with additional insurance needs! Jennifer has been a great addition to our team. We truly appreciate you and your business! "
Rick Klein
June 28, 2024
5
out of
5
rating by Rick Klein
"We our happy to be a member with State Farm."
We responded:
"Thank you so much for taking the time to do a review and give us a 5 star rating. We truly appreciate you and your business! "
Mechanic On Duty Garage
June 27, 2024
5
out of
5
rating by Mechanic On Duty Garage
"Ray Thompsons State Farm insurance agency is hands down the most reliable insurance agency in Preston county, and Jennifer Jackson will go out of her way to make sure you feel like a top drawer customer. 👍👍👍"
We responded:
"Thank you so much for your kind words and for taking the time to give us a 5 star rating! We are happy to have Jennifer on board as our newest team member. We appreciate you and your review! "
Brooklyn Storer
June 25, 2024
5
out of
5
rating by Brooklyn Storer
"I spoke with Jennifer Jackson. She really knew what she was talking about. The whole team at Ray Thompson seem to have it together. And got a rate 50% cheaper than I’ve been quoted anywhere else."
We responded:
"Thank you so much for taking the time to do a review and for giving us a 5 star rating! Jennifer has been a great new addition our team! We appreciate you and are happy to know are rates were so much cheaper than your other quotes. "
Gina Moening
June 21, 2024
5
out of
5
rating by Gina Moening
"If I were ever to move back to the great state of West Virginia, I would definitely give this agency in Kingwood my trust. They seem very informative & Professional."
We responded:
"Thank you for taking the time to give us a 5 star review, and for your kind words! We appreciate it! "
Robert Shanabarger
June 20, 2024
5
out of
5
rating by Robert Shanabarger
"Jen Jackson is very professional and very knowledgeable. And a sweet nice lady."
We responded:
"Thank you so much for taking the time to give us a 5 star review! We are very happy to have Jen as part of our team! Appreciate it and you! "
Cindee Maxson
June 20, 2024
5
out of
5
rating by Cindee Maxson
"Friendly staff, good communication, fast services! Highly recommend’"
We responded:
"Thank you so much for taking the time to give us a 5 star review! We truly appreciate it, and also appreciate your kind words! "
Steven Sypolt
October 28, 2023
5
out of
5
rating by Steven Sypolt
"Wonderful helpful folks."
We responded:
"Thank you so much for your kind review. We truly appreciate it and appreciate you! "
M M
November 26, 2022
5
out of
5
rating by M M
"They will work with you. A great opportunity to have them as a car insurance company."
We responded:
"Thank you for taking the time to do a review and for the 5-star rating! We truly appreciate it! -Ray Thompson and Team"
Kathy Allen
August 23, 2022
5
out of
5
rating by Kathy Allen
"I appreciate everyone at the Ray Thompson Stae Farm office. Everyone is friendly, helpful, and patient. They've been our vehicle and home insurer for almost 30 years."
We responded:
"Thank you Kathy for taking the time to do a review, the 5-star rating, and nice comments! We truly appreciate you, your family and your business. -Ray"
savanna ash
August 22, 2022
5
out of
5
rating by savanna ash
"I’ve had nothing but great experiences working with Ray and all of his employees at State Farm. They are all friendly and go above and beyond to respond to questions and resolve any issues."
We responded:
"Thank you for the 5-star rating and for taking the time to do a review Savanna. We strive to provide great customer service and hope you always feel comfortable discussing any of your insurance needs with us. We truly appreciate you, your family and your business! -Ray"
Jon Crogan
August 22, 2022
5
out of
5
rating by Jon Crogan
"I’ve been with Ray’s State Farm team for over 15 years. He is responsive and I can always depend on Ray to provide the best service."
We responded:
"Brent, Thank you for the 5-star rating and for taking the time to do a review. We truly appreciate you, your business, and your positive words! -Ray"
Shari Walker
May 28, 2022
5
out of
5
rating by Shari Walker
"I have been insured with State Farm for years and knowing that my agent is local and lives right here in Preston County makes all the difference. Ray and his team truly treat you like family and I know I can always trust their advice. They helped my kids through a very tough time after the loss of their dad and I can’t begin to thank them for their kindness, understanding and assistance through the process. They are the best!"
We responded:
"Shari, thank you for taking the time to do a review, for the 5-star rating, and your kind words! We truly appreciate you and your business. Our office does strive to treat our customers like family, and Laurie and I especially enjoy having you and John as our “good neighbor”. - Ray"
Stefanie Grando
May 13, 2022
5
out of
5
rating by Stefanie Grando
"The staff have been very very helpful and responsive. When you call they answer. Very excellent service!"
We responded:
"Thank you for taking the time to write a review and give our office 5 stars. We truly appreciate you and your business! - Ray"
Shawna Sines
February 10, 2022
5
out of
5
rating by Shawna Sines
"Heather is so nice to deal with on the phone and in person!"
We responded:
"Thank you for your 5-star rating Shawna! We appreciate you taking the time to do a review. Heather is a great addition to our team! -Ray"
Angelatd th d stonebraker
February 10, 2022
5
out of
5
rating by Angelatd th d stonebraker
"Everyone is so nice in the office. They really work with you, your budget, and your schedule. I’m so glad I made the switch to this office"
We responded:
"Thank you for your great rating and kind words Angie! We strive to work with people based on their individual needs and wants, and hope you will always feel welcome and comfortable with myself and team members. We appreciate you and your business! - Ray"
Brandy Stempor
February 10, 2022
5
out of
5
rating by Brandy Stempor
"The girls that work there are nice and very professional."
We responded:
"Thank you for your 5-star rating Brandy! We appreciate you taking the time to submit this review! -Ray"
Chris Missimer
March 16, 2021
5
out of
5
rating by Chris Missimer
"Awesome customer service. Great value for your insurance needs. Great people!"
We responded:
"Thank you for taking the time to write a review Chris, and thanks for the 5 star rating! You and your family are pretty great people too! We appreciate you and your business. - ray"
Dianna Sanders
March 16, 2021
5
out of
5
rating by Dianna Sanders
"Ray, Laurie and staff go above and beyond with the customer service. We have had our insurance with them for over 25 years, they are like family and that's how they treat their customers. Whenever we have had to file claims they have made the process very easy and filed the claims very quickly. Truly cannot say enough good things about Ray and his staff."
We responded:
"Thank you so much for taking the time to do a review, share your claims experience, and for the 5 star rating! You and Barry are certainly like family. We appreciate you and your business! - ray"
Brittany Metheny
February 20, 2021
5
out of
5
rating by Brittany Metheny
"Ray Thompson Insurance Agency is a step above all the rest! When I had a car accident two years ago, they were supportive, helpful, and caring. The staff is attentive to their customers and answered all my questions in a fast and attentive manner. They made a bad situation so much more tolerable just by being supportive and helpful. Ray and his staff are always working within our community to make it a better place for everyone. They genuinely care about the residents of Preston County. Go see Ray and his staff for all of your insurance needs!"
We responded:
"Thank you so much for your 5-star review and kind comments Brittany! We do consider our clients family and love the community in which we live. We really appreciate you and your business, and love watching your family grow! Thanks for the recommendation as well. - Ray"
Pam Bunner
February 10, 2021
5
out of
5
rating by Pam Bunner
"Ray and staff have taken care of all our insurance needs for 25+ years. We would trust no one else. Their customer service is beyond reproach! As the song goes “ Like a good neighbor State Farm is there”... and Ray and team truly are."
We responded:
"Thanks so much for the great rating and taking the time to write this review! We certainly appreciate you and your business Pam! - Ray"
Stacy Borror
February 8, 2021
5
out of
5
rating by Stacy Borror
"My husband and I have been doing business with Ray for over 25 years and have been extremely satisfied with the relationship we have with them. Ray and his team have always been on top of things and able to answer any questions that we have had. We have life, home owners, and auto insurance with Ray. We wouldn’t trust anyone else with our most valued assets."
We responded:
"Thank you so much for your kind comments and great rating Stacy! We appreciate you, your family, and your business. You and all our customers are like family to us! Thanks for taking the time to do this review as well. - Ray"
brandon waugerman
February 8, 2021
5
out of
5
rating by brandon waugerman
"My entire family has used Ray Thompson and State Farm for as long as I can remember. I have been involved in several accidents that were not my fault including hit and run drivers as well as wildlife running into my vehicles. Ray has went to bat for me every time to make sure I was taken care of and gotten everything I deserved each and every time. I highly recommend Ray and his State Farm family."
We responded:
"Thank you so much for your 5 star rating and recommendation Brandon! You are truly like family to us and we appreciate you and your business. Thank you for taking the time to write this review. We are always here for you!"
Anthony Zinn
February 1, 2021
5
out of
5
rating by Anthony Zinn
"We recently switched to State Farm with Ray Thompson from another company. Samantha Boyce was extremely friendly, helpful, and quick to reply with a quote and to other questions. The entire process was simple and saved us money. Highly recommend!"
We responded:
"Thank you for your great rating and comments Anthony! Samantha is awesome! I’m truly fortunate to have a great team around me. We appreciate the time you took to write this review and are happy to assist you with anything you may need. Welcome to State Farm! - Ray"